Thank you for shopping MÜV CBD. Our goal is to make every transaction a positive experience. Including returns.
If you are not entirely satisfied with your purchase, we're here to help.
You have 30 days to return an item from the date you purchased it.
To process a return, please fill out the form at the bottom of this page.
The product must be in the same condition that you receive it and undamaged in any way. Unless damaged upon arrival (DOA). If the item is DOA, you must return it within 5 business days from arrival.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will notify you that we have received your returned item.
We will inspect and test the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
Due to various banking practices, credit card payments may take 5 to 10 business days for a refund to be credited to the designated account.
A return shipping label will be generated once you complete the online return form. For returns past 30 days, the customer will be responsible for return shipping cost.
To initiate a return, please contact us via the form below.